Privacy Policy

Last updated: April 15, 2026

1. Information We Collect

When you use ZocialSignal, we may collect:

  • Account information — email address and name when you sign up
  • Usage data — TikTok video URLs you submit for analysis
  • Payment information — processed securely through Stripe; we never store your card details
  • Device data — browser type, IP address, and cookies for analytics

2. How We Use Your Information

  • To provide and improve our comment analysis service
  • To process payments and manage your subscription
  • To send transactional emails (receipts, account updates)
  • To monitor and prevent abuse of our platform

3. Data Sharing

We do not sell your personal data. We share data only with:

  • Stripe — for payment processing
  • Hosting providers — to operate our infrastructure
  • Law enforcement — when required by law

4. Data Retention

We retain your account data for as long as your account is active. Analysis results are stored for 90 days. You can request deletion of your data at any time by contacting us.

5. Cookies

We use essential cookies for authentication and optional analytics cookies to understand how our service is used. You can disable non-essential cookies in your browser settings.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected].

7. Security

We use industry-standard encryption (TLS/SSL) and secure infrastructure to protect your data. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through our platform.

9. Contact

If you have questions about this privacy policy, contact us at [email protected].